Archive for the ‘Sales Process’ Category

Finishing Strong

Friday, December 11th, 2009

It’s the final lap. You’ve lived through the year and now see the final hurdle, the December closing and quarter wrap-up. Just when you’re ready to ease it on in, your better self prepares for the final kick. But is there anything special one can do at this point?

Yes, there are 3 keys to finishing strong:

1. Set Your Sight on the Prize
Never lose sight of your goal and objectives (even if they were reset). Your sales goal/quota/target should be clearly etched in your brain/whiteboard/forecast.

2. Sprint to the Finish
Winners give it an extra kick at the end to outrun competitors. If you know your sales activity patterns (read Rule #15), you ratchet it up these final weeks and don’t let up the pace until year end.

3. Never Give Up
Famous words by Winston Churchill, and other winners who didn’t quit. Even in the face of tough circumstances, sales pros don’t cave, they suck it up, make no excuses and find a way to get it done.

You’ve run the good race but now’s the time to press onward to the goal set before you. Have a great and strong finish.

42 Sales Rules, Foreword by Mark Leslie

Thursday, September 17th, 2009

“I first met Mike Griego in 2005 in a Palo Alto café. Having retired as CEO and Chairman of the Board at Veritas Software, I was teaching courses on Entrepreneurship and Sales Organization at Stanford University’s Graduate School of Business. Mike, as president/founder of a MXL Partners, a Silicon Valley sales process consulting and training firm, and Stanford MBA alumni himself, had contacted me and requested a meeting to simply meet and compare notes. We had a delightful first meeting and discussed a draft article I was writing on “The Sales Learning Curve” which was later published in the Harvard Business Review in the summer issue of 2006. Mike agreed to review it for me and confirm its conclusions. It was refreshing to discuss the complexities of structuring and managing the modern enterprise sales organization with someone so well versed in all aspects of the world of sales…”

“Mike’s new book, 42 Rules to Increase Sales Effectiveness, is a powerful and quick read for all parties involved in driving sales revenue, from the executive team to the sales and marketing organization. He has well captured the keys to increasing sales effectiveness with a crisp, practical and highly readable book…”

“I heartily recommend you pull up a chair, grab a cup of coffee, read this book and be ready to re-confirm and even re-think your views of sales and sales effectiveness.”

– Mark Leslie, Founder of Veritas Software

Mark Leslie is the Founder of Veritas Software (now Symantec) and served as CEO and Chairman of the Board. During his tenure he grew annual revenues from $95,000 to $1.5Billion. He is currently the managing director of Leslie Ventures, a private investment firm. He is also a lecturer at Stanford’s Graduate School of Business where he teaches courses in Entrepreneurship and Sales Organization.

Personal Responsibility in the Sales Arena

Friday, August 14th, 2009

A wise man taught me years ago: “There are 2 types of people in this world, those that make excuses and those that find a way.” I’ve applied this simple principle throughout my professional career as I encountered problems, challenges and issues.

Certainly today we all face problems and challenges. There will always be problems with customers, products, management and markets. Nobody’s perfect – even amongst the best run companies. But many people will fold and make excuses. The best of the best find a way through them.

I particularly emphasize this same principle today in my sales training workshops. While salespeople and teams are facing their own problems and giants, it’s about personal responsibility. Even if it’s not your fault but it’s in your way, find a way to work through or around it. No excuses. It’s always encouraging to see lights go on and people step up.

Are you finding a way?

Pull Off a Sales Blitz

Monday, July 13th, 2009

Another quarter down as we move into summertime. Time to regenerate the team and shake up the marketplace. Rally around a win, a new product announcement, a white paper, a little positive PR. It’s a good enough excuse to orchestrate a Sales Blitz – that tried and true cold calling campaign where all appropriate hands on deck get on the phone and call away.

It never fails to amaze me that these events generate what they do. From outright leads and appointments, to fresh market insights and input on resonating messaging, scripts, targets, database quality, not to mention boosting team morale and old-fashion fun and games. Teams should be doing these once a quarter, if not once a month.

Just pulled off another one for a client this past month and yielded big fun, success, and new viable lead generation. Jump-started the Inside team and kick-started the Outside team with new opportunities and revealing possibilities. Paid out nominal cash prizes in a 1/2 day event that had the team buzzing. Well worth the effort.

Got a Sales Blitz in your plans?

Good At-Bats in a Down Market

Friday, May 15th, 2009

As the year moves along 2 things are clear: we’re in a down market but deals are happening. Some sales organizations are struggling, it’s certainly tough for all, but there are signals of business progress and signed deals. Some companies are even thriving. But whether struggling or thriving, there are still fewer deals out there that are being worked. To use a baseball analogy, salespeople have fewer at-bats these days; fewer chances at the plate. Like a skilled ballplayer, better handle the at-bat carefully – take the right pitches, foul off appropriately, don’t chase bad balls. Take the good swings when you see the right pitch coming.

We’re observing that in times like this sales organizations need more effectiveness rather than efficiency. Sales tools and technologies that streamline process and make things run faster or easier are not nearly as valuable as sales tools and sales technology that drive salespeople to do the right thing, very well, every time, like a great at-bat.

Are salespeople in your company taking their best swings at every at-bat?

Stepping Up Sales Managers

Friday, March 13th, 2009

The team is settling down after all the meetings, product announcements and adjustments. You’ve got reps and managers sorted out and in place. Now it’s all on the sales team to hit targets and bring in the quarter.

Actually, it’s all on your sales managers who own the number, some carrying bags while leading the field troops, others in roles of mentor and driver. Either way, the job is tough, relentless, and the stakes are high. So why is there very little training for first-line sales managers? It’s already a difficult and important job, yet we often throw our most promising players out there to sink or swim.

There are 4 Core Areas of Competency required for effective Sales Management:

    1. Building Process and Sales Culture
    2. Driving Goals and Accurate Forecasting
    3. Hiring Winners and Building Team
    4. Deal Coaching and Mentoring Skills

How well trained are your sales managers?

Sales JumpStart

Monday, December 15th, 2008

Wind it down and rev it up. Whether your year is closing with a bang or a whimper, it’s a new day in January. What are you doing about it? Sales teams and organizations are realigning with reset expectations; salespeople are reassessing their accounts and territories and careers; customers are reevaluating their needs, requirements and budgets. All converge “after the holidays.” Indeed take a Christmas break with the family over the next couple of weeks, but do put aside some thinking time to begin to orchestrate your sales jumpstart.

Keys to a successful Sales JumpStart:

  • Plans – prioritize your team/territory/accounts
  • Regimens – evaluate your regimens and disciplines
  • Operations – organize and streamline your sales operations
  • Communications – upgrade your marketing pitch for the new day
  • Execution – reassess effectiveness of your sales tactics and strategies
  • Sales Cycle – rethink your existing selling cycle and customer buying cycle
  • Skills – consider the new/adjusted skill sets required for yourself and/or sales team
  • Yes, there is a PROCESS for approaching sales success in the coming year. There is no panic amongst the pros – just careful and deliberate evaluation and implementation of proven fundamentals. Have a Merry Christmas and Happy Sales Year.